Shipping Policy – Gift & Décor Products

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• In case of high order volume, processing may be slightly delayed.

2. Shipping Time

• Standard delivery usually takes 4–8 business days, depending on the location.
• Remote or rural areas may require additional delivery time.
• Delivery timelines are estimates and may vary due to external factors.

3. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout.
• Free shipping may be offered on selected products or promotions.

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email or message.
• Customers can use the tracking link to monitor delivery status.

5. Delivery Issues

• If your order is delayed, lost, or marked as delivered but not received, please contact customer support within 48 hours.
• Assistance will be provided to resolve the issue as quickly as possible.

6. Incorrect Address

• Please ensure that the shipping address is accurate and complete.
• Orders shipped to incorrect or incomplete addresses may not be eligible for refund or reshipment.

7. Damaged Packages

• If the package appears damaged at the time of delivery, please:
• Do not accept the package (if possible), or
• Record an unboxing video clearly showing the damage
• Report the issue within 48 hours for quick resolution.

8. International Shipping

• International shipping availability may vary.
• Additional customs duties or taxes (if applicable) must be borne by the customer.

9. Customer Support

For any shipping-related queries or assistance, contact:

goranshicreation@gmail.com